Terms of Service

Welcome to Sadeem. These Terms of Service ("Terms") govern your use of the Sadeem platform, website, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms in full. If you do not agree, you must immediately discontinue use of the Service.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. We may modify these Terms at any time, and such changes will become effective upon posting. Your continued use of the Service after any modifications constitutes your acceptance of the updated Terms.

2. Description of the Service

Sadeem is a private, closed-source, AI-powered educational and research assistant platform. It provides users with advanced tools for search, summarization, academic analysis, content generation, and related services. The Service operates on a subscription model and may include integrations with third-party providers, including but not limited to AI technology vendors, hosting providers, and payment processors.

3. Proprietary Rights & Closed-Source

Sadeem is a closed-source platform. The underlying software, algorithms, models, data structures, and all related intellectual property are proprietary to Sadeem and are protected under copyright, trade secret, and other applicable intellectual property laws. You may not:

• Access, copy, distribute, modify, or create derivative works from the source code of the Service.
• Attempt to reverse engineer, decompile, disassemble, or otherwise extract the source code or underlying algorithms.
• Reproduce or redistribute any part of the Service without prior written consent from Sadeem.

4. User Conduct

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Infringe upon the intellectual property rights or privacy rights of others.
• Distribute or upload malware, viruses, or other harmful code.
• Attempt to gain unauthorized access to Sadeem's systems, networks, or data.
• Share, resell, or transfer your account or subscription to another person or entity.
• Use automated scripts, bots, or scraping tools to access or extract data from the Service.
• Generate or share illegal, harmful, or offensive content.

Any violation of these restrictions may result in the immediate termination of your account and potential legal action.

5. User Spaces and Collaboration

You are solely responsible for all files, data, and information you upload or link to your personal knowledge spaces ("Spaces"). You represent and warrant that you have all necessary rights and permissions to use and share this content and that it does not infringe upon any third-party copyrights, trademarks, or privacy rights.

When you invite other users to collaborate in a Space, you are granting them access to the content within that Space. You are responsible for managing member permissions and for the actions of users you invite. Sadeem is not liable for any data loss, modification, or exposure resulting from your collaboration settings.

6. Third-Party Connectors (Google Drive, Notion, etc.)

The "Connectors" feature allows you to link your Sadeem account to third-party services like Google Drive. By authorizing a connection, you grant Sadeem permission to access your data from that service, in accordance with the permissions you approve during the OAuth consent process.

Sadeem will access and process data from connected services solely for the purpose of providing the Service to you (e.g., indexing files for search). We handle your data in accordance with our Privacy Policy. We are not responsible for the data practices of third-party services; your use of them is subject to their respective terms and privacy policies.

You are responsible for maintaining the security of your third-party accounts. Sadeem is not liable for any unauthorized access to your third-party accounts or the data within them.

7. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. Any unauthorized sharing of login information or subscription access is strictly prohibited. Sadeem reserves the right to monitor usage patterns to detect and prevent account sharing or abuse.

8. Content and Accuracy

While Sadeem strives to provide accurate and reliable results:

• We do not guarantee the accuracy, completeness, or reliability of any content generated or retrieved.
• You should not rely on the Service as the sole source for making important decisions, especially in academic, medical, legal, or financial contexts.

9. Subscription Plans, Pricing & Billing

Sadeem offers both free and paid subscription plans. Details are available on our Pricing page.

Prohibited Actions: Selling, reselling, or bulk redistribution of subscriptions without written approval is prohibited. Using a personal subscription for commercial resale purposes is prohibited.

Payments are handled by approved third-party processors. Sadeem does not store payment card information.

All subscription fees are non-refundable, except as expressly stated in our Refund Policy.

We reserve the right to change our subscription fees. Any price changes will be communicated to you at least 30 days in advance and will apply to the next billing cycle.

10. AI-Generated Content, Accuracy, and User Responsibility

Sadeem is a platform that integrates and utilizes advanced artificial intelligence models through third-party Application Programming Interfaces (APIs) from providers such as OpenAI, Anthropic, and others. Consequently, all content, answers, and analyses generated within the Service are the direct output of these external AI models. This content does not, under any circumstances, reflect the views, opinions, beliefs, or official positions of Sadeem or its team. Data exchanged may be subject to the privacy policies of these third-party providers.

We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. Outputs, particularly those concerning sensitive topics like religion (including but not limited to interpretations of the Holy Quran, the Bible, or Prophetic Hadiths) and politics, may contain factual errors, misinterpretations, or biases. The Service should not be considered an authoritative source for religious, political, or legal advice.

The user bears sole and complete responsibility for the use, interpretation, and dissemination of any generated content, especially if it is shared or used publicly. Any misuse of the Service to generate or distribute hate speech, misinformation, or to maliciously manipulate religious or political texts is strictly prohibited. Sadeem reserves the right to suspend or terminate the account of any user found to be in violation of these terms.

11. User-Generated Content

You retain all ownership rights to the content you create, input, or generate using the Service ("User Content"). However, by using the Service, you grant Sadeem a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your User Content solely for the purpose of operating, providing, and improving the Service for you.

12. Termination

We may suspend or terminate your access without notice if:

• You violate these Terms.
• We detect fraudulent activity, unauthorized sharing, or resale of accounts.
• We determine that your use of the Service poses a security or operational risk.

You may cancel your subscription at any time through your account settings. Upon cancellation, your access to paid features will continue until the end of your current billing period. No refunds will be provided for partial subscription periods.

13. Limitation of Liability

To the fullest extent permitted by law, Sadeem shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. In no event shall Sadeem's aggregate liability for all claims relating to the Service exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amount of fees you paid to Sadeem in the six (6) months immediately preceding the event giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Sadeem, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be subject to the exclusive jurisdiction of the courts of Amman, Jordan (Palace of Justice).

16. Contact

If you have questions regarding these Terms, please contact us at:

info@sadeem.app