Privacy Policy

At Sadeem, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered learning and research platform (the "Service").

1. Information We Collect

We may collect the following categories of information when you use Sadeem:

• Search Queries: The questions, prompts, and search requests you submit.
• Usage Data: Information about how you interact with the Service, including features accessed, session duration, and navigation patterns.
• Device Information: Your device type, browser, operating system, IP address, and related technical data.
• Account Information: Your email address and profile details when you create an account.
• Subscription Data: Your subscription plan, renewal dates, and payment history (excluding sensitive payment details).
• Cookies & Similar Technologies: Used to store preferences, enhance functionality, and analyze platform usage.
• Content from Spaces: Files and text you upload or create directly within your Spaces.
• Data from Connectors: When you connect a third-party service (like Google Drive), we collect file metadata (such as filenames, types, and modification dates) and access file content for indexing purposes, based on the permissions you grant.

Important Note on Payment Data: Sadeem does not collect or store any payment card numbers, bank details, or other sensitive payment data. All payment transactions are processed securely by our payment provider DodoPayments, governed by their own privacy policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Service.
• To personalize your experience and content.
• To analyze user behavior and trends to enhance platform performance.
• To monitor for and prevent fraudulent or unauthorized activities, including violations of our Terms of Service.
• To address technical issues and improve platform security.
• Model Training: We do not use your "Search Queries" or any content you generate on our platform to train our own or any third-party artificial intelligence models. Your data is used solely to provide and improve the Service for you.
• To index and search your content: We process content from your Spaces and Connectors to build a searchable index, allowing you to perform queries across your personal knowledge base.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Service Providers: We share information with third-party vendors that help us operate. This includes:
• Hosting: Our Service is hosted on Vercel infrastructure.
• AI Processing: We integrate with AI providers including OpenAI, Anthropic, xAI, and others for query processing.
• Payment Processing: All payments are handled directly by DodoPayments.
• Legal Compliance: We may disclose your information if required by law, regulation, or a valid governmental request.
• Business Transfers: If Sadeem is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Data Security

We implement robust technical and organizational measures to safeguard your data, including encryption and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information or deletion of your information.
• Restrict or object to certain data processing activities.
• Request a copy of your data (data portability).
• Withdraw consent where it is the basis for processing.

To exercise any of these rights, please contact us at info@sadeem.app.

6. Data Retention

We retain your personal data for as long as your account is active with us. We may retain your data for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Anonymized usage data may be retained for longer periods for analytical purposes.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

The Service is not intended for or directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at info@sadeem.app so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

info@sadeem.app